We monitor as well as maintain your network, allowing us to proactively fix problems before thet affect your business Our engineers have the full backing of a dedicated team of IT professionals with a wide range of skills
| * | Our Helpdesk resolves 97% of issues remotely, with unlimited remote support to keep your employees working. |
| * | We have set SLA’s designed to give your business a rapid response time. |
| * | Our qualified team of engineers are assigned specifically to you so you're always guaranteed to see a friendly face. |
| * | We will save you 50-75% compared to full time IT staff, and around 25% compared to your current IT supplier. |
| * | We monitor as well as maintain all of your systems, allowing us to proactively fix problems before they affect your business. |
| * | Our engineers have a wide range of skills which allows us to deliver instant solutions to your problems. |
| * | We have a full ticketing system where all issues are logged and managed. |
| * | We conduct 6 monthly network report meetings, keeping you up to date with any recommendations for your network. |
| * | We offer a full procurement service with same day quotes, making sure you get the right equipment first time, saving you time and money. |
| * | Appiam are a “Microsoft Partner”. |
| * | We offer disaster recovery, full documentation management & asset management.
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